In addition to email, send it via snail mail, which might get their attention. If you have already spoken with the client, resend the invoice, along with any new charges, and reference the conversation you had and any concrete plans they had stated to send payment. Keep calm and stay professional in your follow-up. Sending a reminder that their payment is due next week gives them a heads up, and may get the money you’re owed in your hands more quickly.Ī payment this late may feel like it is bordering on rude, but that doesn’t mean you should be. The most common payment term is “Net 30,” which means the recipient must pay their invoice within 30 days of the invoice date.īe proactive and remind customers of their outstanding payments. ![]() Adding a date gives them a concrete target to meet. You may be tempted to put “immediate payment,” but that can be confusing to some clients. Without clear payment terms, it’s your word against theirs when an invoice is actually “late.” You should also check that your payment terms and due date are featured in a prominent place on your invoice design. If you haven’t yet catalogued your products or services, it’s a worthwhile exercise that can make everything from marketing your business to sending invoices more efficient in the future.
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